FAQ

Q: Do we only work on tires?

A: NO! We also do a wide variety of automotive work.

Q: Is it easy to see when my tire pressure is low?

A: Tire pressure is difficult to judge by sight alone. Tires can be well under 50% inflated before it's noticeable to the eye. This is why it's so important to check your tire pressure monthly with an accurate tire gauge.

Q: Why do my tire wear so quickly?

A: Premature tire wear may be caused by many factors other than tire rotation. Some examples are as following; improper inflation, driving conditions, misaligned vehicles, worn vehicle parts and a variety of other reasons. Without physically inspecting the tires, it is difficult to make a determination as to why your tires wore prematurely. Please visit your local tire shop to have a trained professional inspect you tires..

Q: I only need two tires. Do they go on the front or the back?

A: When replacing only two tires on your vehicle, the new tires should always be placed on the rear of the vehicle.

Q: What is the proper inflation for my tires?

A: We recommend using the tire pressure that the vehicle manufacturer requires. This information is normally written on the inside driver's door jam. We suggest you do not deviate from this tire pressure. Pressure requirements may change with plus-sized tires.

Q: Do I have to replace my present tires with the same size tire?

A: Never choose a tire that is smaller in size or has less load-carrying capacity than the tire that came with the vehicle. Tires should always be replaced with the same size designation - or approved options - as recommended by the vehicle or manufacturer. The correct tire size can be found on the door place card of the vehicle or by consulting your local authorized retailer. Your current tires' size can be for by reading the markings on the sidewall.

Q: What is preventive maintenance?

A: The key to keeping your car running well now and in the future, and to save money on needless repairs, is to routine preventive maintenance. Yet many drivers tend to put off maintenance service.

Q: How do I keep track of routine maintenance?

A: Keep a maintenance schedule. Doing so helps you plan for services that prolong the life of you vehicle, reduce vehicle failures, and gain you peace of mind. If you'd prefer, we can maintain the schedule for you.

Q: Does it really matter where I take my car for service?

A: Yep!! A professional certified mechanic is required to undergo continual training in the latest systems and proficient use of state of the art equipment in order to test the electronics that control most cars' functions and to enable diagnosis and prognoses of complex problems. Includes: electronic scopes to monitor sensor signals, scanners to communicate with the computers. etc....

Q: Why won't my car start?

A: A non-starting car is a frustration, pure and simple. But there is a difference between not "cranking" (no sound when turning the key) and not starting. Two typical scenarios follow. This usually means there's a problem in the starting circuit, which includes the starter motor, battery, switches and wiring all three areas, Most commonly, drivers want to simply replace the battery as a solution, where, in most cases, doing so will commonly not fix the problem. Only a complete check will pin-point the problem and lead to the appropriate repair solution.

Q: My engine "cranks" but it doesn't start &/ or stay running. Why?

A: Typically the engine is not receiving sufficient sparks, fuel, compression, timing, computer control. This circumstance requires a thorough engine and computer diagnosis to pinpoint the problem and derive a recommended solution.

Q: How often should I change my spark plugs?

A: Most new car manufactures recommend spark plug replacement at 100k miles. Our opinion is that between 50-75k miles is a better interval. The spark electrodes wear out before the higher mileage, and this can cause wear on other parts, we frequently see coils needing replacement on engines with high mileage, plugs. Another factor to consider is spark plugs frozen in the plug holes; often these plugs break when replaced.

Q: What causes brake pulsation?

A: An up-and-under movement of the brake pedal can be caused by two factors, on to be expected, the other a cause for concern. An anti-lock brake system engaging on a slippery road normally produces pulsation. But pulsation on a dry road is probably cause concern. It might cause by a warped rotor, which can be repaired by resurfacing the rotor on a brake lathe. But if the rotor doesn't meet minimum thickness, it will need to be replaced.

Q: What parts should be replaced and at what intervals?

A: Your owner's manual provides all necessary regarding what parts to replace and when to do it. Read it thoroughly and note any exceptions or service notations. Warranties are there to protect the customer but you must follow the requirements. If you have any questions please call us 936-931-0008

Q: Am I required to use my new car dealer for maintenance to uphold warranty?

A: No. You can have a routine service done by any independent service station, shop or garage and still maintain your warranty.

Q: Am I responsible for maintenance of my leased vehicle?

A: Yes. You are responsible for all maintenance and repairs as outlines in the owner's manual.